Privacy Policy
First and foremost, we want you to know that we care about your privacy and take responsibility for the information you have entrusted to us, directly or indirectly, very seriously.
This Privacy Policy explains how the KILROY Group collects customer information, uses data, and in which situations and to whom data may be disclosed. BENNS is part of a group of European companies operating within travel, educational counseling, and student benefits as subsidiaries of KILROY International A/S.
The collection and processing of data is an unavoidable and necessary part of operating this type of business and fulfilling the purposes described in this Privacy Policy.
BENNS is the data controller for the processing of personal data for these purposes.
If you have any questions regarding this Privacy Policy or our processing of your personal data, our address is:
BENNS
Sandakerveien 114
0484 Oslo
Norway
The address of The KILROY Group’s head office is:
KILROY International A/S
Nytorv 5
DK-1450 Copenhagen K
Denmark
Further information regarding the processing of customer information at BENNS may also be obtained by contacting [email protected].
1. Data Security Is Important to Us
For us, the responsible handling of personal data collected as part of our business operations is crucial to our business objectives and reputation. This Privacy Policy explains how your personal data is collected and used when you are a customer, supplier, or business partner, and how you may gain access to your own personal data.
2. What Is Personal Data?
Personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is a person who can be identified directly or indirectly, particularly by reference to an identification number or one or more factors specific to that person's identity.
3. What Type of Personal Data Do We Process About You and Why?
Your personal data will be used for various purposes in connection with your customer relationship and the operation of BENNS. The information collected may vary depending on whether you are a customer, supplier, or business partner, but will generally include information related to customer administration, supplier administration, direct marketing, and information concerning BENNS’ rights and obligations.
Failure to provide personal data may result in BENNS being unable to fulfill its obligations toward you as a customer or supplier.
As a general rule, BENNS only collects and processes ordinary personal data.
However, in certain cases related to travel bookings, it may be necessary for us to process sensitive personal data to a limited extent (for example information regarding special meals on your flight or special assistance needs during your trip), as well as national identity numbers (for example when obtaining a copy of your passport for visa applications), but only when necessary in order to provide the requested travel services to you.
BENNS will typically collect the following information:
3.1 Information About Our Customers
Information that you provide to us when booking a trip or creating a travel profile with us, for example online via our website or by contacting our travel consultants, including contact information (first name, middle name(s), surname, address, telephone number, email address, and job title), national identity number (for visa applications, etc.), passport number, bank details, payment card information, information about specific travel preferences (such as special dietary requirements, need for assistance due to disability or illness, etc.), health information (for medical travel, sports travel, etc.), information about height, weight, clothing and shoe sizes (for excursions and equipment bookings, etc.), purpose of travel, languages spoken, nationality, emergency contact information, requisition details (for business or medical travel), preferences regarding marketing or communication, and information you provide when contacting us with questions, reporting issues, or otherwise communicating with us in connection with your customer relationship.
This may also include photos for the issuance of student, teacher, or youth cards, educational institution information (ISIC only), workplace information (ITIC only), discount codes, card validity, issue date, card number, and payment details (price, payment method, date, and payment confirmation).
3.2 Information About Our Suppliers and Business Partners
Information that you provide in connection with entering into a contract or cooperation agreement, including contact details (workplace, job title, first name, middle name(s), surname, address, telephone number, and email address), preferences regarding marketing or communication, and information you provide when contacting us with questions, reporting issues, or otherwise communicating with us as part of the cooperation.
3.3 Information Related to Applications to Universities and Organizations
When you choose to apply as an intern, student, or for academic courses through BENNS, we act on behalf of the institution offering the internship, study program, or academic course. BENNS therefore processes personal data for the purposes specified by the institution — namely the collection of applications. The institution (university, organization, or other institution) acts as the data controller, while BENNS processes personal data on behalf of the institution. For further information regarding the processing of your personal data, please refer to the relevant institution’s privacy policy.
3.4 Information About Participants at BENNS Events
When you choose to participate in a BENNS event, we process the following personal data about participants: first name, surname, email address, telephone number (optional), IP address (webinars only), questions asked during the event or webinar, and communication via email/telephone related to the event. We also process information regarding the event itself, such as title, content, date, time, and location.
4. What Do We Use Your Personal Data For?
BENNS processes your personal data to fulfill the purposes described below. Please note that not all purposes, categories of information, recipients, or types of processing will apply in every case.
BENNS only processes your personal data to the extent necessary in connection with your customer, supplier, or business relationship (taking into account any balancing of interests) or as required under applicable law.
4.1 Customer Administration
BENNS processes your personal data in connection with the establishment and ongoing administration of your customer relationship as part of our business operations, including travel bookings and the delivery of related services (such as visa applications, travel insurance, transfer services, student/teacher/youth card insurance, etc.), maintenance of customer records, invoicing, marketing, statistics, etc.
All statistics and analyses are prepared in anonymized form and therefore do not contain information that can be directly linked to you as an individual.
4.2 Administration of Supplier and Business Relationships
BENNS processes your personal data in connection with the administration of supplier and/or business partner relationships where you are a supplier, business partner, or contact person at a supplier or partner company cooperating with BENNS as part of our business operations. This includes maintaining our CRM database containing information about contact persons at our suppliers and business partners.
4.3 Compliance With Applicable Laws and Regulations
BENNS processes your personal data in accordance with the laws and regulations applicable to BENNS in connection with operating the business or fulfilling various reporting and disclosure obligations under applicable legislation.
4.4 Processing Related to BENNS Events
BENNS processes your personal data in connection with competitions and events organized by BENNS as part of our business operations (for example study fairs, travel events, etc.).
BENNS also organizes webinars and events to provide potential customers with information related to travel and education abroad, as well as inspiration. Personal data is processed to manage registration for the event, conduct the event, and communicate with registered participants.
BENNS does not use your personal data to make decisions based solely on automated processing, except for profiling. Profiling is a form of automated processing of personal data. We use profiling and data modeling, for example, to offer you services and products tailored to your preferences for marketing purposes.
BENNS strives to ensure that all personal data we process is accurate and up to date.
We therefore ask you to always inform us of any changes to your personal data (for example changes of address, name, telephone number, or payment information), so that we can ensure your personal data is always correct and updated. You should update your personal data promptly whenever changes occur.
Complaints regarding BENNS’ processing of your personal data may be submitted to the Norwegian Data Protection Authority:
Norwegian Data Protection Authority (Datatilsynet)
P.O. Box 458 Sentrum
0105 Oslo
Norway
Organisation no. 974 761 467
[email protected]
+47 22 39 69 00
10. Updates
BENNS regularly reviews and updates this Privacy Policy. You should therefore review this Privacy Policy regularly for any changes that may affect the processing of your personal data.
Last updated: 06.05.2026